Shipping policy

Shipping rates are calculated by United States Postal Service. While your package may not arrive via USPS, we find the rates to be the most competitive in the industry. During sales or promotions, Free or Flat Rate Shipping may be offered and ships same or next business day for receipt within 4-6 business days. Saturdays, Sundays and holidays are not considered business days.  Free and economy shipping does not have a delivery guarantee and SirenWorld reserves the right to select the carrier.

Expect an extended delivery date (typically 7-10 business days) when:

• Merchandise requires personalization, customization, or build out by the manufacturer
• Merchandise is shipped direct from the manufacturer
• Merchandise is of an irregular size or weight that doesn't allow for standard delivery
• Merchandise is a lightbar, light stick, interior lightbar, or other customized light product
• Merchandise is a build-to-order product such as push bumpers, prisoner partitions, consoles, which can have lead times of 3-5 weeks.
• Merchandise is on back order from the manufacturer (We make every effort to keep our customers updated of any backorders or extended lead times)

In the case of a backorder, all items may be delayed until all items are available for shipment. Orders may be expedited or shipped as soon as products become available by request, but we cannot guarantee a delivery date.

To keep our costs as low as possible, we stock a very select inventory. Most of our orders which require customization are built and shipped directly from the manufacturer. Please be advised that while we may offer priority shipping (2nd day and Next Day), if the product is a custom build, not in our inventory, or is in a production cycle, the date of shipment will reflect when the product is available from our vendors.

Please also note that heavy or bulky items are NOT eligible for flat rate or economy shipping and the shipping rates are based on the product weight and package dimensions.